Privacy Policy

1. Information We Collect

We collect information necessary to provide our gold storage and shipment services:

• Account Information: Name, email address, phone number, and contact details
• Gold Storage Information: Gold quantity, storage duration, and transaction history
• Shipment Information: Delivery addresses, tracking numbers, and shipment status
• Payment Information: Payment method details (processed securely through payment gateways)

2. How We Use Your Information

We use your information to:

• Provide gold storage and shipment services
• Process payments and manage storage fees
• Send shipment tracking information and updates
• Communicate important service information
• Maintain account security and prevent fraud
• Comply with legal and regulatory requirements

3. Shipment Tracking Without Login

SECURE GOLD allows shipment tracking without requiring account login. When tracking a shipment:

• Only tracking numbers are required (no login needed)
• Tracking information is publicly accessible
• Personal information is not displayed in public tracking
• Full account access requires secure login

4. Data Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (SSL/TLS)
• Secure storage of user information
• Regular security audits and updates
• Access controls and authentication systems

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share information only:

• With payment processors to complete transactions
• With shipping carriers for delivery purposes
• When required by law or legal processes
• To protect our rights and prevent fraud

✅ We do NOT sell user data to third parties.

6. Your Rights

You have the right to:

• Access your personal information
• Update or correct your account information
• Request deletion of your account
• Opt-out of marketing communications
• Request a copy of your data

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session when logged in
• Remember your preferences
• Analyze website usage and performance
• Improve user experience

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our contact page.